So yesterday I went to return my 2 cable boxes to the local Xfinity store, I returned a cable box a few years ago, asked for a receipt and just that got parlayed into them trying to upsell me somehing. WTF?
Yesterday the store was pretty busy. The guy at the counter asked if an email receipt was ok. I said yes, and then he told me to just drop the equipment on the counter and they'll scan it later. The guy behind me did the same thing when he overheard that. I'm still waiting for a receipt. Considering how lightning quick they were able to mess with my equipment remotely when I changed my account I don't know why I haven't gotten a receipt for my returned equipment yet. I assume they just scan a barcode and it's done. They better not tell me I never returned the equipment.