I think
@Gutwrench may have a point.
Women as a group aren’t listened to as much as men with regards to pain as per
https://www.amazon.co.uk/Invisible-Women-Exposing-World-Designed/dp/1784706280/ref=sr_1_1
However on race how much of the issue is a general lack of income/wealth for blacks and/or that predominantly black areas in the south of the US have very poor healthcare.
Or you can argue it's was the time of the year, or the hospitalists patient load, etc. For example if I want to be facetious, I can point out that you guys are dismissing that (as far as I saw in the videos)
she herself complained about not getting adequate care because of being black and not because of being a female. She wasn't in the South and she was receiving care at a university hospital.
You can argue that she was hypoxic and under the influence of narcotic pain medications, but she seems to have capacity and expresses herself coherently on the videos. The line of facts and perceptions go like this here:
A) She complained of getting subpar care
B) She had the
perception that she received poor care/communication
because of being black
C) She had an outcome that definitely triggered a quality-of-care evaluation
Fact A is supported by Fact C. While Fact B may or may not link Facts A and C together, it is on its own is an outcome that good communication tends to prevent with great efficacy. What happens in this thread? The guy who has in the past advocated for us not to consider logical inconsistencies in others' values as a flaw but to "accept them as just different values and perceptions" now preaches about this tough-minded bullshit. Concurrently, he recreates the communication style that consistently lead to perceptions like described in Fact B.
One of my professors used to emphasize that bad communication will evoke the nocebo effect in patients, and even though you can't fix everything, what you should always strive for is to elicit a placebo effect in your patients. Soft skills matter a lot. So for example, what Dr Moore claimed is that she was told "
You're not even short of breath" is a excellent nocebo trigger and very inappropriate communication. The source of such interaction is probably burnout and a shorter fuse (it happens to many of us at some point), but again implicit bias studies suggest that Blacks are more likely to be on the receiving end of such.